South Carolina Statewide Housing Flood Recovery Program
Ardurra was selected to serve as program manager for this unprecedented full spectrum housing recovery program (intake, design, construction, grant management, database management, internal audit, VOAD coordination, environmental compliance, closeout), with an accelerated timeline for 1,500+ homes. Ardurra was teamed with Horne LLP & SLS. Startup included targeting community leaders, governments, and non-profit organizations to discuss program requirements, key deadlines, planned actions, and where and how to access customer service. Mobile intake centers were set up and program brochures were distributed to known impacted citizens across the state’s 22 eligible counties. The team determined eligibility for all 1,500 families within 3 months of program start. Damage assessments, environmental on-site review, and builder site reconnaissance was conducted as a joint team, delivering uniformity and expediency. Of the 1,500 applicants deemed eligible, 43% have a family makeup that includes an age dependent (65 and over, 5 and under) or disabled household member, and 67% of all applicants' income is 30% or below the area median income. By prioritizing applicants based on income, disability, and age criteria, the team ensured the most vulnerable citizens were assisted as quickly as possible.